APPLE STORE SACRAMENTO LOCATIONS SOFTWARE

I think you'd be surprised how many people would've given up after the manager told you he couldn't replace your G4. Seems like your persistence paid off though - Kudos! It's a lot more rewarding to be busting the balls than having your balls busted. 00:58:59 Philip - a lot of people will try to shit in your hand and try to convince you it's chocolate. It turns out that he thought I said 'please ignore my laptop for a week and then only start looking at it when I call for a status update.' To make a much-too-long story short, after 35 days of no laptop, I was finally given a new one to replace my broken one. I told him he could have the laptop for a week if that meant he found and completely fixed the problem. time until their 'Genius' staff got to me, at which point I kept having to repeat myself because the guy wasn't listening to my responses to his questions. So, on 02Nov05, I brought it back to the Apple Store, waited 45min past the appt. In Oct05, the laptop acted up again, much worse this time. So, I took the laptop in and had it returned to me a few days later supposedly fixed. 17:53:46 My PowerBook G4 1.3GHz 15' began acting up in Aug05. Repair is a good thing, but you might run into trouble in dealing with the management of this particular store if it's clear Apple cannot repair your hardware. They will try and help you, but if it's something they can't fix then they will ship it off for repair. I am just referring to the manager.īringing Apple products here for fixing is a good idea, but keep in mind that the Genius Bar folks can only do so much. Their Genius Bar is good and they are really polite here. you're tech savvy and a simple swap of the HD/etc won't fix it) to the store and instead deal with Apple directly via their 800 number/ship them the machine - unless it's something simple like an iPod (that they will likely just switch out for you).

I would suggest you not bring in defective hardware (that you know is broken - e.g. I had spoken with him about getting my unit replaced or refunded and he shipped it off for repair, didn't return my calls until it was back from repair, and then called me saying 'It's all fixed and back from repair!' Eventually he agreed to replace my unit. He also lied (telling me he could not refund or replace it). I went through 5 repairs on my iBook before the manager agreed to refund or replace my laptop. I purchased my iBook G4 from this store and have had nothing but terrible experiences with their management. Since January 2006, it has been near impossible to make a reservation ahead of time due to an overload of customers. If you don't make a reservation before going there you'll end up doing it on the spot, anyway. If you want to take your hardware to the 'Genius Bar,' you should make a reservation beforehand.

APPLE STORE SACRAMENTO LOCATIONS SOFTWARE

Like the store on the CSUS campus, this one honors the Apple Educational Discount for college students (just present your student ID and your driver's license - or if you don't drive, give your address and social security number) (note that the in-store educational discounts apply only toward hardware you must purchase via Apple's online store to receive the software educational pricing). Located in the Arden Fair Mall, the Apple Store is a retail storefront that is owned and operated by Apple and provides sales and technical support for Apple and Apple related products. 1689 Arden Way, Sacramento in Arden Fair Mall

Apple store sacramento locations