umbra twilight adjustable double curtain rod

#Umbra twilight adjustable double curtain rod for free#

Photographic evidence helps us ensure the issue is dealt with quickly and efficiently. In addition, you may be asked to send us photos of the damaged packaging and / or product.

Any damaged boxes must be signed for as ‘damaged’ at delivery.

If you have received your parcel in poor condition, damaged or if items are missing, please keep all outer packaging so that the courier can collect the box for their investigation.

After 14 days we may not be able to claim for the parcel if it is lost/stolen.). (For UK orders, notification must be within 14 days of the dispatch email.

Delivery errors must be reported to us as soon as possible.

Delivery is to the door, and we are not responsible for any additional carrying or positioning of products ordered, unless we have agreed to a special delivery at the time of accepting your order.

Deliveries can consist of one or more parcels and could be delivered with numerous couriers.

We cannot accept liability for any loss or damage to this parcel.

For Express Tracked Delivery, any parcel that has been opted to be left in a safe place or left without a signature is entirely the responsibility of the recipient.

We cannot be held responsible for any delivery, if an incorrect address has been put on the order.

If an item is returned to us because delivery cannot be made, Net Curtains Direct Limited reserves the right to charge shipping for a resend.

If delivery can’t be made, the courier will contact you so that you can re-book the delivery, or arrange to pick up the order from a depot or sorting office.

If there is no one home to accept the delivery, the couriers may leave parcels with a neighbour or in a safe place. Our couriers will attempt to deliver directly to the delivery address specified on your order, unless other arrangements have been made. We are unable to predict their amount, at this time. If you are unsure of these charges, please check with customs before placing your order. If you are ordering outside the UK, you will be responsible for paying the customs and duty that may be added on delivery of your parcel. Overseas orders may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please contact our customer services team for a delivery quote for overseas orders. If you have any other questions on delivery, please contact the team at Orders Tracking details can take up to 24 hours to appear on the courier website after you receive your shipping notification.

For a tracked service, please use Express.

If you need certain items sooner, please contact the team.

Orders for multiple items will be dispatched together.

We cannot guarantee express delivery in the following postcodes and areas – most of the Scottish Highlands, any remote areas and islands, and all AB, IV, KW, LA, PA, PH, BT, CA18 - CA27, HS1 - HS9, IM, TR21 - TR25, ZE postcodes.

#Umbra twilight adjustable double curtain rod for free#

The XL Surcharge still applies if you have qualified for free delivery.As these are working days these exclude weekends and bank holidays.) (Details of the making and dispatch times can be found on the product page. All items are subject to a making or dispatch time as well, as the delivery time.All days quoted are from date of dispatch.XL Surcharge (for long poles and rods) - FREE XL Surcharge (for long poles and rods) - £12 XL Surcharge (for long poles and rods) - £8.50 Standard UK delivery within 5 days - £3.80